Terms and Conditions

Welcome to Textile Travel!

These terms and conditions outline the rules and regulations for the use of Textile Travel's Website, located at https://textiletravel.com.

When planning your holiday it is often easy to overlook 'commonplace' details which are not part of your holiday experience. The information on the following pages is very important as it forms the basis of the agreement between you, the client, and us, Textile Travel (hereafter referred to as TT), and we ask you to read it carefully.

In particular, the Booking Conditions detail our responsibilities to you and yours to us and provide guidelines to cover circumstances which may arise.

When you sign the Booking Form or acknowledge agreement of our booking conditions as detailed on our website, you are confirming that you have read the Booking Conditions and agree to be bound by them.

1. Travel Insurance

It is strongly recommended that you arrange a comprehensive travel insurance policy, this must include cancellation, repatriation, medical and personal cover and also full cover for you personal belongings, since these are not covered by TT.

However, you must assure that the insurance you purchase is adequate and appropriate for your needs, and in particular for any activities, on and off premises, you are contemplating during your holiday.

In the event of a non-insurable cancellation, refunds of the paid amounts will be made if TT is able to re-let the holiday booked and any expenses or losses incurred doing so will be deducted from the refundable amount.

2. Booking Form

All bookings must be made on our Booking Form and signed by the participant. Under-aged participants may join, but must be accompanied by a responsible adult; the booking form must then be signed by both parties. 

In case of a group booking, the person signing the Booking Form is responsible for the payment of all participants in the group.

Once we have received your Booking Form and all appropriate deposits, we will confirm your holiday by issuing a confirmation letter.

3. Price

The prices quoted on our website or in our advertisements are correct at the time of publication. In the event of any changes in our prices to those stated we will notify you prior to accepting your booking.

Whilst we reserve the right to change our prices, your confirmation letter price is fully guaranteed and will not be subject to change.

4. Deposits

A non-refundable 15% (420€) deposit per person is payable at the time of booking. Payment by direct bank transfer. We cannot accept cheques, nor credit card . In the case of group bookings, there should be one single payment.

The balance must be paid not later than 6 weeks before the start of the trip. A delay in payment can lead to losing your confirmed reservation and your place passed to the first person on the waiting list.

5. Amendments by You

If you wish to make amendments to your booking after the contract is formed, we will do our best to arrange this. Amendments requested within 12 weeks of the course start date may result in cancellation charges as laid out below.

6. Cancellation by You

You or any member within your group booking may cancel your holiday at any time provided that the cancellation is made in writing by the person or persons signing the booking form. Note that the deposit is not refunded in case of cancellation. 

We reserve the right to re-sell any part of a cancelled holiday and this does not affect our right to levy the cancellation fees.

Charges will be made as follows:

• Cancellation 12 weeks or more before the course will result in the loss of deposit unless we can re-sell the holiday. If we refill the place, then we will return your deposit minus an admin fee of €25,- per person.

• Cancellation 8-12 weeks before the course will result in the loss of 50% of the cost of the holiday.

• Cancellation 4 -8 weeks before the course will result in the loss of 75% of the cost of the holiday.

• Cancellation less than 4 weeks before the course will result in the loss of 100% of the cost of the holiday.

7. Amendments by Textile Travel

We will do our utmost to deliver the holiday which we are contracted to provide you. As our holidays are booked in advance, we may occasionally have to make changes and reserve the right to do so at any time.

If workshops will be cancelled, we will offer an alternative workshop of a similar subject.

If we do alter your holiday in any way, we will inform you of the alteration as soon as possible.

In the event of a major change we will offer you the choice of agreeing to the changes and accepting their impact or cancelling your holiday and receiving a full refund of the funds paid by you to us (minus 35€ admin. cost).

The following exclusion applies: If we are required to make a major change due to the following list of circumstances beyond our control, then TT will not be liable to refund any funds paid to us: war or threat of war, riot, terrorism, natural disasters, pandemics, acts of god, fire, industrial disputes, strikes, technical problems or accidents with airports or transport, adverse weather conditions or governmental action. Please therefore ensure that adequate travel insurance is purchased to cover these situations.

8. Cancellation by Textile Travel

It is unlikely that TT will have to make any changes to your travel arrangements. However, we do plan the arrangements in advance and therefore it could, occasionally, be necessary to make changes and we reserve the right to do so at any time. Most of these changes will be minor and TT will advise you of them.

It is therefore important, in the unlikely event of cancellation by TT, that adequate travel insurance is purchased to cover the cost of travel arrangements already made, as these costs are not covered by TT.

However, all funds paid to us will be returned in full.

The following exclusion applies: If we are required to cancel the holiday due to the following list of circumstances beyond our control, then TT will not be liable to refund any funds paid to us: war or threat of war, riot, terrorism, natural disasters, strikes, fire, industrial disputes, technical problems or accidents with airports or transport, adverse weather conditions or governmental action.

Please therefore, ensure that adequate travel insurance is purchased to cover these situations.

9. Invalidity

Please note that TT does not currently provide options for invalidity.

10. Behavior

All clients must behave in such a manner as not to disrupt the enjoyment of other guests or prejudice the reputation of TT with our customers, its suppliers, staff or local residents. TT has a zero tolerance policy against racism, fascism, discrimination or exclusion of any individual, violence and insulting and hurtful language. The holiday of any client in breach of this clause may be terminated immediately and without compensation and TT will have no further contractual obligations to them.

Clients shall indemnify TT for all and any claims made against TT as a result of damage caused to the property we may be staying or the materials given during the courses. All losses, damages and breakages whether accidental or deliberate, will be charged to the client and must be paid for before departure from the property.

11. Complaints

If you have a complaint or problem with your holiday we would ask you to discuss this with us whilst you are here, in the first instance, and we will try to resolve any problems immediately.

12. Services Provided by Third Parties

Please note that for this holiday, TT will have bookings with third parties, such as hotels, taxis, extra activities made on your behalf, etc. These are subject to the terms and conditions laid down by the service provider. Any participant in breach of the terms and conditions of any third party is liable to their conditions; TT will not be held responsible.

13. Passports, Visas and Health Requirements

It is your responsibility to ensure that you are in possession of a valid passport, VISA, and all necessary travel and health documents before departure.

Please check with your relevant authority any health requirements as these may change over time.

14. Website Content

TT makes every effort to ensure the accuracy of the information contained on our website and in any publicity material we write. However, content is subject to change from time to time.

TT will endeavor to notify you of any changes known to us affecting your holiday prior to issuing you with our booking confirmation.

TT is not responsible for the content, policies and services of any sites linked to or accessible via our website.

15. Limitation of Liability

TT accepts responsibility for the services we have contracted to provide. If you suffer personal injury or death from any activity which is not part of your holiday booked with us but occurs during the holiday, we will not be liable for any compensation.